We've received several requests for another webinar on Texting and WIC moms. The service provides secure texting for WIC agencies and is now used in several states for educational texts and two-way conversational texting. Pre-register now by going here: https://attendee.gotowebinar.com/rt/2726525326567937026
Participants will learn how texting is being used by WICs to promote breastfeeding education among GenY moms
They will also learn how WICs are communicating with their caseload using 2-way conversational texting
They will also learn new innovative strategies being used by WICs to reschedule missed appts
The WIC Text Program also supports best practice appointment reminders and compliance (upload your excel, WIX, ISIS, WRI, txt, csv) select the message and the system handles the rest! Most importantly, you'll be able to track the reminders to confirm all phones received the message! And completely unique to PreventionPays, you'll see responses to the reminders appear in the text inbox. So, if mom needs to reschedule you can do so in a quick text dialogue!)
Additionally, you can promote the secure number (a fully provisioned short code that guarantees coverage across all mobile carriers in the US) in your community to encourage WIC eligible moms to text for more information. Set up automated messages to provide links to online enrollment! Texting is helping WICs increase enrollments and maintain caseload retention by educating moms about changes in the benefits so that they use the service for the entire period of eligibility!
WICs using the text program are reporting remarkable results:
96% of participants respond favorably to getting their education through text
98% of participants respond to direct messages from WIC staff
95% of participants choose to breastfeed after receiving education
"We started using the text program to follow up with missed appointments. The response has been tremendous. This has been a game changer for us." WIC Director, CA